MI14V Movius Media Server Advanced Troubleshooting

Length: 2 Days

Course Description:

This course is designed to equip students with advanced media server troubleshooting skills. The course begins with general knowledge of SCC-CP configuration and announcement management, and then students will learn to perform various operations, administration, and maintenance tasks, such as alarms and debugging, by way of a lab. Statistic and traffic monitoring is also discussed. A significant part of this course is dedicated to media server call flows and advanced troubleshooting. Students are provided lab access to practice these topics.

Delivery

All modules are delivered via instructor led virtual classroom.

About Virtual Classroom eLearning

Virtual Classroom eLearning is an exciting form of learning that enables live, online collaboration on the Web. Students can actively participate in real time from almost anywhere, interacting with the instructor and each other, and even share applications. Depending on the session, a student can communicate with audio, work on a shared whiteboard, take a test, or surf the Web with fellow students, all from that student's home computer. Virtual Classroom eLearning combines many of the benefits of classroom learning with those of computer-based training. You can interact with a live instructor, but save on the costs of actually traveling to the classroom.

Prerequisites

Basic Solaris
Basic knowledge of Oracle
Basic media server knowledge

Objectives

Upon completion of this course, you will be able to:

  • Perform advanced media server configurations, statistics and traffic monitoring, and troubleshooting
  • Understand media server call flows

Module Breakdown

Module 1: Media Server Configuration

Objectives: Perform various media server configurations

Module 2: SCC-CP Configuration

Objectives: Perform SCC-CP configuration

Module 3: Announcement Management

Objectives:

  • Load and configure announcements
  • Enforce an automatic update of announcements
  • Add and remove announcement files and directories

Module 4: Operations, Administration, and Maintenance (OAM)

  1. File system details
  2. Synchronizing Redundant systems

Objectives: Perform various operations, administration, and maintenance tasks

Module 5: Statistic and Traffic Monitoring

Objectives: Recognize the graphs used for statistic and traffic monitoring

Module 6: Call Flow

  1. Announcements and IVR call flow
  2. BAU and SDP parameters
  3. MGCP call flow

Objectives:

  • Describe various call flows
  • Perform call flow tasks

Module 7: Alarms, Debugs, and Troubleshooting

  1. Alarms
  2. Debug Commands
  3. Troubleshooting
  4. Troubleshooting tips

Objectives:

  • List the alarm states, output devices, and types
  • Clear an alarm
  • Interpret an alarm log
  • Interpret call statistics
  • Troubleshoot various issues
  • List some media server troubleshooting tips

Computer Requirements

Windows System Requirements

  • Windows 2000, Windows XP or Windows Vista
  • Internet Explorer 5.5, Netscape 7.2, Firefox 1.5x or later.
  • 56 kbps or faster Internet connection (*A high speed broadband connection is recommended)
  • P350+ MHz, 128+ MB memory
  • 800x600 16-bit color display or better

Apple System Requirements

  • Mac OS/X 10.4.4
  • Safari 2.0.1
  • Local Area Network or Broadband connection
  • G4 700 MHz PowerPC, 384 MB memory
  • Display color depth: Thousands of colors

Internet Voice (VoIP) Requirements

  • sound card, speakers
  • microphone
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