MI18V Movius Conference Bridge Advanced Troubleshooting

Length: 1 Day

Course Description

This course provides the student with an understanding of Conference Bridge call flows, network topology, data collaboration, port sharing, application program interfaces, and multiple media servers. Advanced Conference Bridge troubleshooting is the main focus of this course.

Delivery

All modules are delivered via instructor led virtual classroom.

About Virtual Classroom eLearning

Virtual Classroom eLearning is an exciting form of learning that enables live, online collaboration on the Web. Students can actively participate in real time from almost anywhere, interacting with the instructor and each other, and even share applications. Depending on the session, a student can communicate with audio, work on a shared whiteboard, take a test, or surf the Web with fellow students, all from that student's home computer. Virtual Classroom eLearning combines many of the benefits of classroom learning with those of computer-based training. You can interact with a live instructor, but save on the costs of actually traveling to the classroom.

Prerequisites

Basic Solaris
Basic knowledge of Oracle
Basic conference bridge knowledge

Objectives

Upon completion of this course, you will be able to:

  • Understand conference bridge call flows, data collaboration, port sharing, application program interfaces, and multiple media servers
  • Perform conference bridge troubleshooting

Module Breakdown

Module 1: Call Flow

Objectives: Understand the basic call flow procedure.

Module 2: Framework State Machine and High Availability (FSM & HA)

Objectives: Label the network topology of the FSM HA

Module 3: Data Collaboration

Objectives:

  • Understand the data collaboration architecture
  • Understand the data collaboration process

Module 4: Port Sharing

Objectives:

  • Differentiate between the types of port sharing (no port sharing, with port sharing, not supported, with oversubscription)
  • Describe merged port sharing

Module 5: Application Program Interfaces

  1. Enterprise Java Bean
  2. Web Conference

Objectives: Describe the API usage, log files, and setup problems

Module 6: Multiple Media Servers

Objectives: Describe the multiple media server feature.

Module 7: Troubleshooting

  1. Identify Logging files
  2. Available Tools
  3. Alarms and Event Logs
  4. Troubleshooting Tips
  5. System Trouble Solutions

Objectives:

  • Identify logging files
  • Identify the available troubleshooting tools
  • Troubleshoot alarms and event logs
  • List some troubleshooting tips
  • Determine some system trouble solutions

Computer Requirements

Windows System Requirements

  • Windows 2000, Windows XP or Windows Vista
  • Internet Explorer 5.5, Netscape 7.2, Firefox 1.5x or later.
  • 56 kbps or faster Internet connection (*A high speed broadband connection is recommended)
  • P350+ MHz, 128+ MB memory
  • 800x600 16-bit color display or better

Apple System Requirements

  • Mac OS/X 10.4.4
  • Safari 2.0.1
  • Local Area Network or Broadband connection
  • G4 700 MHz PowerPC, 384 MB memory
  • Display color depth: Thousands of colors

Internet Voice (VoIP) Requirements

  • sound card, speakers
  • microphone
print