Technical Support

Networks that operate at maximum uptime bring the benefits of revenue maximization and return on assets – why compromise your application investment? Movius® Support Services include tiered programs for customers including critical offerings of technical support access, software updates and upgrades, and repair services.

Movius' Support Services provides the convenience of a single point of contact with the flexibility and choices in maintenance plans tied to Service Level Agreements (SLAs). You get the support services and priority you need depending on the critical need to your business. Reduce costs, minimize risk of downtime, and gain the convenience of a single point of contact for your Movius application environment with our flexible support plan options.

Key Features:

  • Reduce costs while ensuring reliable support.
  • Minimize risk and get a single point of contact.
  • Simplify your support without losing flexibility.
  • Reliable support for your network tied to an SLA

For more information on Movius Care Services, refer to the Movius Care Description and Service Level Agreement.  For terms and conditions, refer to Movius Maintenance Terms & Conditions.

For pricing and further details, please contact your Movius sales representative.

Movius Care Center

If you have a Movius Care agreement you can take advantage of our Internet portal.

Movius customers that have a Movius Care agreement have access to web interaction for support, including ticket generation and updates, software downloads and release notes. If you have a Movius Care Agreement, and require access to the portal, click the first link below - "Becoming a Movius Care Member". If you already have a login and password, click on the second link below "Existing Movius Care Members Login".

Worldwide Technical Support*

Talk to us live by calling a number below.

+1 800 688 4001 (Toll Free USA)
+1 770 283 3666 (International)

*Callers may be charged a fee depending on the terms of their individual contract and/or the service being performed.